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Stuff That Works!
Our purpose...
To make the business of Digital Home Technology Integration FUN!
Our guiding principles...
Efficiency - Consistency - Honesty - Respect
Our goals...
To be our customers' best resource by being first-person familiar with their daily experiences in order to implement the tools and techniques we provide in a relevant way.
Our founder...
Kevin Mikelonis, Owner and General Manager of Process Dealer Services Group has been a proactive member of the Digital Home Technology Integration industry since 1984 with hands-on experience in all areas of the integration business. A recognized CEDIA outreach volunteer and educator, Kevin has also been an industry subject matter expert and trade journal content contributor. Kevin’s work has been published in Audio Video Interiors, Home Entertainment and Design, Custom Builder, Media Center Pro, CRN and used in educational venues including CEDIA Expo, EHX, and CES.
In 2004, Kevin formed Process Dealer Services Group to provide business software tools, education, and design services to Digital Home Technology Integrators. Today, Process DSG maintains over 200 client relationships world-wide providing business process development services, software implementation, and design services backed by onsite and online support services. Unique products include industry specific business process tools, template solutions and plug-ins for industry relevant software tools as well as targeted online educational workshops for the same. Recent instructional venues include CEA-Comp TIA DHTI+ certification training, EHX business and technical courses, project management, technical training, and MIT online training for D-Tools System Integrator Software. Kevin’s foremost skill is his ability to fully visualize and illustrate the requirements and logistics of large scale projects so the result is consistent and logical enabling end users to learn and operate processes and systems intuitively.
Our Staff...
Includes in-house DHTI+ Certified Professionals, as well as independant industry partners who we deem to be the best in their area of expertise within the Digital Home Technology Integration industry. We proudly support the Home Lighting Control Alliance. To learn more about the CEA Comp-TIA DHTI+ certification, click here.
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Let me thank you for your very informative training, it has really solidified things I knew we were not taking advantage of with D-Tools and allowed us to make a plan to implement it correctly.
Leon Wisocki
Technical Support
Custom Audio Works
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